From a customer’s purchase throughout shipping to eventual delivery, there are multiple processes that may cause issues with successful delivery. A slight human error can disrupt the entire supply chain process and potentially draw negative criticism toward a company. For this reason, many companies are automating the process with order fulfillment solutions and services. Businesses no longer have to rely on outdated methods to track inventory, invoicing, billing, order picking, and shipments. Order fulfillment covers the different processes from when a sale takes place all the way through delivery to a customer. Activities within a distribution center or warehouse, from the receiving to the shipping dock, including all the steps between to store, pick, and pack orders, as well as the supporting information systems, are part of the order fulfillment process.
The order fulfillment solution should complement and support a business’ online sales channels, especially from a technology standpoint. Automation technologies will continue to play a vital role in helping organizations to improve overall productivity. This ensures that any order placed in any of the sales channels is automatically directed to fulfillment operations so that the product can be picked, packed, and shipped in a timely manner. While some businesses still prefer on-premise solutions, the possibilities of real-time tracking and analytics that come with cloud-based order fulfillment solutions have a massive potential to make processing more efficient. Besides, data analytics helps unlock trends and patterns related to fulfillment delays and predict demand, which in turn enables a business to create preemptive strategies to deal with these issues.
At this juncture, there is a wide variety of order fulfillment companies entering the market with a set of advanced offerings. To help companies navigate through the best-of-breed solutions and services, Logistics & Transportation Review has compiled a list of leading order fulfillment vendors. The enlisted organizations are enabling businesses to remain competitive and build customer loyalty. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for the aspiring CIOs.
We present to you Logistics & Transportation Review’s “Top 10 Order Fulfillment Solution Providers 2020